Privacy Policy

Last updated: August 2026

Who We Are

GraphiQuote is a product of Core Graphic Solutions Ltd, a private limited company registered in England and Wales.

• Company name: Core Graphic Solutions Ltd
• Company number: 12852067
• Registered address: The Counting House, 4a Moss Lane, Swinton, Manchester, M27 9SA, United Kingdom
• Email: hello@graphiquote.com
• Website: graphiquote.com

What This Policy Covers

This Privacy Policy explains how Core Graphic Solutions Ltd collects, uses, and protects any personal information you provide when using GraphiQuote or visiting graphiquote.com.

What Information We Collect

Information you provide to us:

• Your name and email address when purchasing a licence
• Payment information — processed securely by Lemon Squeezy. We do not store your card details.
• Any communications you send to us via email

Information collected automatically:

• Basic website analytics (pages visited, time on site) via Google Analytics
• Your IP address and browser type for security and fraud prevention purposes

How We Use Your Information

We use the information we collect to:

• Process your purchase and deliver your licence key
• Send transactional emails (purchase confirmation, licence delivery, renewal reminders)
• Respond to support enquiries
• Improve the GraphiQuote product and website
• Comply with our legal obligations

We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

Our Lawful Bases

We only process personal data where we have a lawful basis to do so. Depending on the purpose, we may rely on:

• Contract — where processing is necessary to take payment, provide your licence or subscription, deliver the software, or provide support connected with your purchase.
• Legal obligation — where we must keep or use information to meet tax, accounting, consumer, or other legal requirements.
• Legitimate interests — where necessary to operate and secure our website and software, prevent fraud, administer the business, respond to enquiries, and improve our services, provided those interests are not overridden by your rights.
• Consent — where required for non-essential cookies, analytics, or any optional marketing communications. You can withdraw consent at any time.

Data Storage

GraphiQuote is a desktop application. Core business data you enter into the application — such as quotes, invoices, clients, contacts, projects, and purchase orders — is stored locally on your own machine and is not stored on GraphiQuote servers.

Limited technical or licence information may be transmitted where necessary for activation, periodic licence validation, security, updates, or services you choose to use. Purchase, subscription, and licence information is also processed by Lemon Squeezy as our Merchant of Record and licensing provider.

Third-Party Services

We use the following third-party services which may process your personal data:

• Lemon Squeezy — payment processing and licence management. Privacy Policy
• Google Analytics — website analytics. Privacy Policy
• Brevo — transactional email delivery. Privacy Policy

Cookies

graphiquote.com uses essential cookies and similar technologies where necessary for the website to function securely. Non-essential cookies, including analytics cookies, are only used where you have made the appropriate choice through our cookie consent controls.

You can change or withdraw your cookie choices where our consent tool provides that option. We do not currently use cookies for behavioural advertising purposes.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict how we process your data
• Withdraw consent at any time

To exercise any of these rights, contact us at hello@graphiquote.com. Your rights depend on the circumstances and the lawful basis we rely on.

Data Retention

We keep personal data only for as long as necessary for the purpose it was collected. Transaction and accounting records are generally retained for at least 6 years from the end of the relevant company financial year, or longer where required by law. Licence and subscription information is retained for as long as needed to administer your account and meet legal or business-record requirements. Support and contact-form correspondence is retained only for as long as reasonably necessary to deal with the enquiry and maintain appropriate business records.

Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Payment processing is handled by Lemon Squeezy using appropriate security measures.

International Transfers

Some of our service providers may process personal data outside the United Kingdom. Where a restricted international transfer occurs, we take steps to ensure an appropriate transfer mechanism is in place, such as UK adequacy regulations or approved contractual safeguards, where required by UK data protection law.

Your Right to Complain

If you have a concern about how we use your personal data, please contact us first so we can try to resolve it. You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection. More information is available at ico.org.uk.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: